10+ Years of IT Excellence

Secure & Resilient IT Infrastructure for Growing Businesses

Reback System helps organizations design, implement, monitor, and recover critical IT systems — covering virtualization, backup, cloud, Microsoft 365 security, and managed operations.

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10+ Years Experience
5+ Solution Categories
24/7 Monitoring Coverage
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Common Challenges

IT Challenges
We Help Solve

Sound familiar? These are the most common gaps we find in growing organizations — and exactly what we help fix.

Backup exists, but no one has tested recovery.

Servers are aging, but migration risk is unclear.

Microsoft 365 is in use, but security settings are not properly hardened.

Monitoring tools exist, but management still lacks visibility.

IT vendors are fragmented, causing slow response and unclear accountability.

Technologies We Work With

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Vision

Achieve global IT service leadership in providing IT infrastructure.

About Us

One Partner.
Infinite Possibilities.

Reback System is an IT infrastructure and managed services provider with over a decade of expertise. We help organizations build reliable, secure, and scalable infrastructure — covering virtualization, backup, cloud, monitoring, security hardening, and ongoing IT operations.

01

Customer Focus

Regularly enhancing our capabilities to deliver the optimal solution for every client.

02

People First

Empowering our team with skill development and meaningful career growth.

03

Strong Partnerships

Building long-term relationships with partners to best serve our customers.

04

Sustainability

Operating with long-term viability and social responsibility at our core.

Service Packages

Solutions by
Business Outcome

We package our expertise into five clear outcomes — so you know exactly what you're getting and why it matters.

Security

Reback Protect

Harden your organization's security posture — from user identity to network perimeter.

  • MFA & Conditional Access
  • Entra ID & Microsoft 365 security review
  • Endpoint protection & Defender baseline
  • Network security baseline
  • Access control & permission review
Learn More →
Backup & DR

Reback Recover

Ensure your business can survive any incident — from ransomware to full site failure.

  • Backup assessment & design
  • Immutable backup implementation
  • Disaster recovery planning
  • Recovery testing & drill
  • Ransomware recovery readiness
Learn More →
Managed Operations

Reback Operate

Ongoing IT management so your systems stay healthy and your team stays focused.

  • Proactive monitoring & alerting
  • System maintenance & patching
  • Incident tracking & response
  • Monthly IT health report
  • Virtual IT Manager / TAM service
Learn More →
Modernization

Reback Modernize

Upgrade your infrastructure and move to cloud without disrupting the business.

  • Server virtualization & consolidation
  • Server & workload migration
  • Cloud landing zone setup
  • Hybrid infrastructure design
  • Infrastructure refresh planning
Learn More →
AI Readiness

Reback AI Ready

Prepare your organization to adopt AI safely — with the right data, security, and governance in place.

  • AI readiness assessment
  • Internal knowledge chatbot POC
  • Data protection & privacy policy
  • AI usage & governance guideline
  • Infrastructure readiness for AI workloads
Learn More →
What We Offer

Comprehensive Solutions
Built for Your Business

From physical to virtual, local to cloud — we architect IT environments that scale with you.

Complete IT Stack — Managed by Reback

Physical Infra Servers · Storage
Virtualization VMware · Hyper-V
Backup & DR Veeam · Commvault
Monitoring PRTG · Zabbix
Cloud AWS · Huawei · SYMPHONY
01

Virtualization Solutions

Convert physical infrastructure to virtual environments for efficient resource management and seamless scalability.

  • Server Consolidation
  • Live VM Migration
  • Image-based Backup & Restore
  • Streamlined Disaster Recovery
  • Virtual Lab Environments
VMwareHyper-V
02

Backup Solutions

Your essential insurance policy. Protect against data loss, deletion, and corruption with rapid recovery capabilities.

  • Rapid File Accessibility
  • Power Failure Protection
  • Anti-virus Safeguards
  • OS Failure Recovery
  • Enhanced Server Security

Recovery targets are defined per workload after assessment — not as fixed promises.

VeeamCommvaultVeritas
03

Monitoring Solutions

Real-time oversight across systems, devices, traffic, and applications — preventing issues before they impact your business.

  • Real-time Analysis
  • Automated System Alerts
  • Visual Data Representation
  • Comprehensive Reporting
  • Activity Recording
PRTGZabbixGraylog
04

Network Solutions

Enhanced communication and organizational infrastructure with enterprise-grade stability and security.

  • Expert Network Support
  • Simplified IT Operations
  • Stable Connectivity
  • Network Security
CiscoHP Aruba
Managed Cloud

Cloud Managed Services
On Any Platform

We operate and optimize your cloud environment so your team can focus on what matters — full-stack management across AWS and Huawei Cloud.

Cloud Services We Deliver

Cloud Readiness Assessment
Secure Landing Zone
Cloud Migration Planning
Backup & DR on Cloud
Cloud Cost Optimization
Cloud Security Review
Managed Cloud Operations

Compute Management

EC2 instance provisioning, right-sizing, and Auto Scaling to match workload demand.

EC2Auto Scaling

Storage & Backup

S3 object storage and EBS block volumes with lifecycle policies and automated backups.

S3EBSAWS Backup

Database Operations

Fully managed RDS and DynamoDB with high availability, patching, and automated snapshots.

RDSDynamoDB

Network & Delivery

VPC architecture, Route 53 DNS management, and CloudFront global content delivery.

VPCRoute 53CloudFront

Monitoring & Logging

CloudWatch dashboards, custom alerts, and CloudTrail audit logs for full operational visibility.

CloudWatchCloudTrail

Security & Identity

IAM policy management, WAF rule configuration, and Shield DDoS protection.

IAMWAFShield

Compute Management

ECS server deployment, performance tuning, and Auto Scaling for dynamic workloads.

ECSAuto Scaling

Storage & Backup

OBS object storage and EVS elastic volumes with Cloud Backup & Recovery (CBR).

OBSEVSCBR

Database Operations

Managed RDS and GaussDB with automated backups, high availability, and zero-downtime updates.

RDSGaussDB

Network & Load Balancing

VPC design, Elastic Load Balancing, and NAT Gateway configuration for optimal traffic flow.

VPCELBNAT Gateway

Monitoring & Operations

Cloud Eye (CES) real-time metrics, Log Tank Service (LTS), and automated operational tasks.

CESLTS

Security & Identity

IAM access control, Anti-DDoS protection, and Web Application Firewall management.

IAMAnti-DDoSWAF

Infrastructure as a Service (IaaS)

Cloud infrastructure built on high-performance virtualization — Virtual Machines, storage, and networking ready to run your business workloads on Thailand's local cloud.

IaaSVirtual MachineLocal Cloud

Backup as a Service (BaaS)

Secure, high-performance cloud data backup protecting your organization's critical information — with reliable restore capability whenever you need it.

BaaSCloud Backup

Disaster Recovery as a Service (DRaaS)

DR Site on SYMPHONY Cloud for rapid system failover — keeping your business running through unexpected incidents with minimal downtime and data loss.

DRaaSDR SiteBusiness Continuity

Cloud Direct Connect

Private, dedicated connection between your on-premise infrastructure and SYMPHONY Cloud (or multi-cloud) — bypassing the public internet for lower latency and higher security.

Direct ConnectPrivate Network

Migration & Integration

Seamless workload migration to SYMPHONY Cloud with full system integration support — moving from on-premise or other clouds with minimal disruption.

Cloud MigrationIntegration

24/7 Local NOC Support

Round-the-clock expert support from SYMPHONY's NOC team based in Thailand — monitored and managed locally, with direct escalation to Reback System as your managed services partner.

24/7 NOCThailand
How We Work

End-to-End Services
From Setup to Support

We don't just sell solutions — we implement, migrate, manage, and secure every system we deploy.

01

Implementation

We deploy your chosen solutions — virtualization, backup, monitoring, cloud, Microsoft 365, Active Directory, and networking — precisely to your requirements. Optional: structured cabling and physical infrastructure setup.

02

Migration

Seamless data migration between systems with zero quality loss. P2P, P2V, V2V, Active Directory transitions, and file sharing migrations handled with care.

03

Managed Operations

Proactive monitoring, maintenance, and incident management to keep your systems running — with monthly health reports and support based on your service agreement.

04

Security & Backup Hardening

We review, harden, and validate your backup and security configurations — ensuring your systems are protected, recoverable, and audit-ready.

Our Process

How We Engage With You

1

Assess

Analyze your infrastructure and business goals

2

Design

Architect the right solution for your needs

3

Implement

Deploy with minimal disruption to operations

4

Verify

Test and validate everything before going live

5

Support

Proactive monitoring and maintenance based on agreed SLA

Why Reback System

A Single Partner
For Everything IT

Managing multiple IT vendors is costly and complex. Reback System consolidates your entire infrastructure under one expert team — saving time, reducing risk, and giving you one point of accountability.

Start a Conversation

Enterprise-Grade Security

Built-in security across every layer of your infrastructure.

High Availability Design

Monitoring and support response based on agreed service terms — designed for minimal downtime.

Real-time Monitoring

Proactive alerts and insights before issues become incidents.

Dedicated Team

A skilled team that understands your business, not just your hardware.

Cost-Efficient

One vendor means streamlined costs, less overhead, and better ROI.

Scalable Infrastructure

Solutions designed to grow alongside your business needs.

Proof of Work

Example
Engagements

Real scenarios, anonymized. Here's how we've helped organizations like yours.

Backup Recovery Readiness for Mid-sized Business

Challenge

Backup jobs completed daily, but recovery had never been tested — leaving the organization unaware of actual recoverability.

Solution

Backup assessment, immutable backup redesign, full recovery drill, and executive-ready documentation.

Outcome

Documented recovery process, verified recovery baseline, and confidence in business continuity.

Microsoft 365 Security Hardening for Professional Services Firm

Challenge

The organization used Microsoft 365 for years without MFA, Conditional Access, or Defender policies — leaving accounts exposed.

Solution

Full M365 security review, MFA rollout, Conditional Access setup, Defender baseline, and phishing-resistant email policies.

Outcome

Secure identity foundation with zero disruption to daily operations and a measurable improvement in security posture.

Infrastructure Migration from Aging Physical Servers

Challenge

Hardware was approaching end-of-life, but the team had no clear migration plan and feared business downtime.

Solution

Infrastructure assessment, P2V migration planning, phased cutover with rollback plan, and post-migration monitoring.

Outcome

Successful migration with minimal planned downtime, lower hardware costs, and a scalable virtual environment.

Get In Touch

Let's Build Your
IT Infrastructure Together

Whether you need expert advice, a project quote, or ongoing support — we're here to help. Reach out and our team will respond promptly.

Address Muang Pathum Thani, Pathum Thani
Phone 065-751-6887

We'll get back to you within 1 business day.